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On on-line book titled Task-Centered User Interface Design - A Practical Introduction by Clayton Lewis and John Rieman features a section called "Managing User Interface Development". Although it is more than ten years old, it still is extremely relevant.

It begins like this:

We've covered the key methods required for developing good user interfaces. We've seen in a general way how these pieces fit into an overall process. But how do you make this process happen in your organization?

In this chapter we'll write as if you are the manager of your development group: if you get to make the decisions, here's how you ought to make them. If you aren't the manager you ought to read this stuff anyway. You may be able to influence the people you work with, or you may be able to recognize that you need to find a job in a better organization

Full content can be found at http://www.hcibib.org/tcuid/appx-m.html.

Today, I say the tables have turned...